Johnstone Supply Syracuse

if i could leave 0 stars i would. i was forced to spend almost $6000 in this place because my hvac installer uses them as a supplier. the salesperson "joe" is a rude , disgusting , condescending little punk. i was discussing with my installer about an ac unit i purchased on the internet and "joe" started in with his insults. he insulted me on on 3 different occasions , to the point where my hvac installer apologized for bringing me there. "joe" also lied to my installer telling him that he couldnt sell us a propane conversion kit for my furnace because i had purchased it on the internet. i had to order the same conversion kit that they sell and it held up work on my house for a week. i had some unused materials left and i called to see if i could exchange for something i needed and he told me to come in. as soon as i walked in the door, after i drove 45 minutes to go there, he insulted me and told me he couldnt take anything back. even though the stuff was brand new and i was only ask

No return on electrical w/out an account

Today I visited Johnstone on a recommendation from a business associate. I had the displeasure of being waited on by “Joe”. He was rude, condescending, and a thief. I was told to expect to pay about double 30.00 because I was not a contractor. Joe quoted 60.00. When I questioned the price he came up with lame excuses and his rudeness increased, he added he said had no time for me. I have never been treated with such disrespect. I hope his conduct is not a representation of the company. I visited a shop nearby and received the part for 16.00. Happy I walked out.