Baum Plumbing

I was in a pinch when my customer broke a cartridge in the bathtub. Walked right in the door and received wonderful customer service right away. Even told me the cartridge I needed was still under warranty. I will continue to support small plumbing supply houses like this. As a service plumber that is a small business myself I recommend this company to the fullest.

Always excellent service. Have used them numerous times to replace water heaters in my rental homes. Called them 2/21/22 and they came out to the house within 2 hours, replaced the heater, and cleaned up nicely. Pricing was about the same as Home Depot through their installer but Baum uses the Bradford White HydroJet water heaters, and I've never had one fail in over 20 years since I standardized on that model for my rentals. Service: Water heater installation

Hired them to do water service replacement on a rental property which they did well- they hired excavator and did plumbing hook up. I then hired them to repair house sewer drain which they estimated verbally around $1800. Half way through the job they tell me I have to get excavator on my own! This was news to me (why wasn't that included in the estimate like it was for the water line??). Then they promise to have job done by certain day so I tell tenants when they can move in. They show up two days later to complete and I had to pay hotel for tenants since house wasn't ready on promised date. Spoke with the owner and he refused to take any responsibility. Total cost came in $900 above original estimate. To top it all off, the lady on the phone was extremely rude and unprofessional. A big fat zero for her for customer interaction skills. I will never use them again. Extremely dissappointed.