About
Holthaus Plumbing in Cincinnati, Ohio is a professional plumbing service providing quality, fast and reliable customer service. They specialize in plumbing repairs, installations and maintenance for both residential and commercial properties. They provide a variety of services such as water heater installations, sewer repair and other plumbing related work. The plumber team at Holthaus Plumbing takes pride in providing superior workmanship and knowledgeable advice to each and every client they service.
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Reviews for Holthaus Plumbing
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TLDR: I had a problem, and instead of a solution, I got a bill for no services rendered. I had a leaking sink. The person comes out, on Monday, and it turns out that the job was bigger than I knew. They had budgeted 1 1/2 hours, but they couldn't stay for the 2-3 hours the job would require, as they had another stop. Okey Dokey. There was also mold up under the sink as a result of the leak. I talked to Peggy (I think), and they could possibly get back to me on Friday or next Monday. Great, that
Price estimate was half of what the replacement ended up costing. Plumber showed up on schedule and completed a somewhat tricky job without too much fuss*. Price inflated slightly because I had him replace an extra valve. Unfortunately a few days after the visit I had to go back and fix a leaky valve that did not leak before the visit. Overall they did the work and charged a price and my pipes are fixed so ultimately its fine. Not great, not bad, just average. The plumber and the office employee were both pleasant to deal with. I'd give them another shot if I need something. *City plumber had to show up to turn off water in my yard, and dug up some plants to get to it. Only to find out later that the visit was completely unnecessary because of a miscommunication.
Everyone keeps saying responsive and on time.. the female receptionist told us early morning... I called back at 9:30 and asked if they would still be making it out. She gave no time was pretty short just said “Yeah” Ummm Okay ???? Now it’s 1:15 If we had more info about why early morning didn’t happier when in the world they plan to show that would be one thing,, but seems they don’t plan to show up and if they do it’s gonna be late and half as much accomplished as if they had started when we were told they should arrive. Really glad we didn’t have a job scheduled for today. At this time if they don’t show in the next hour we are just calling another company. If we ran our business this way no one would praise our reliability or hire us. The receptionist alone could have made it a lot less of a frustrating experience by being a bit more personable and informative
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