Zins Plumbing

We have worked with Zin’s plumbing many times over the years, but after our recent experience we will no longer use them. We scheduled an appointment over a week ago and were only given the day of the week they would arrive. This necessitated taking an entire day off from work to be available for them to arrive. They texted the day before and confirmed they were coming. They texted the morning of the appointment that they would be at the house after 12. Then, at 12:05 they texted and said “sorry, we can’t come today.” Totally unprofessional, and Zin’s will no longer receive our business.

I contacted Zins to see if they serviced in my area, unfortunately they did not. But instead of that being the end of the phone call, they recommended a company in my area. I was able to have my plumbing issue resolved within three hours! I definitely will recommend them to friends and family for their great customer service alone.

I'm a little late in writing this review. Ron Zin came to our house just before the Christmas Eve blizzard and diagnosed a broken sewer line that was causing severe sewage odor in the house. Even with several other pressing calls for broken pipes, etc., he was able to spend an hour diagnosing the problem so that a repair could be planned once the temperature rose. We had a little back & forth on getting the follow-up scheduled, and the 1st day the ground thawed they sent a crew of 4 to get it corrected in half a day. The basement has been great ever since and the price was as agreed. The crew was extremely professional & courteous, cleaned up better than almost all other contractors who've been to our house, and were more than willing to answer all of my questions during the whole process. I really appreciate the great work and responsiveness during tough time. Service: Sewer repair