Benjamin Franklin Plumbing of Columbus

Ben Franklin was a little steep on comparison to other estimates I got for installation of our water heater. But, they were the fastest to respond and did so in a professional manner. I thought our water heater was leaking, and the owner of the company called me and a technician was out within an hour. Turns out it was condensation from our furnace. The technician cut new piping and kindly created a way for the condensation to get out of the home instead of pooling in the basement. This was not his responsibility yet, he helped and insisted I not pay him. I would recommend this business. Service: Water heater installation

My second time using Benjamin Franklin Plumbing. Both times have been very prompt, with great work, at a fair price. Won't use anyone else in Grove City at this point. Thank you!

We made an appointment to fix a bathtub faucet handle that had broken off. The two plumbers they said they did not have the part, would order it, and call us to set up an appointment once the part was received. Two weeks later, after not hearing from them, we called the office to inquire about the status and were were told it would be another two weeks for the part to arrive (1 month for a part????). Two weeks later, Benjamin Franklin Plumbing called us saying they had received the part, "remember seeing it with your name on it, but can't find it anywhere". They' had to reorder it again. Finally, the part comes in and their "fix" was totally unacceptable. After waiting 1.5 months we now have one faucet handle that sits 1 inch higher than the other faucet handle. Won't pay them for this job! Won't call them again! Awful experience! Service: Faucet repair