Mack Plumbing & Hydronics

I've learned as a new homeowner having house repairs/breaks/fixes is a living document, heck it is beyond living it is some sort of rapidly regenerating undead monster, you can't slay it, you can only learn to make peace with it. Luckily, I found Mack Plumbing. After just 10 months of playing the "I'm new here card" I've had a water heater and dishwasher both break on me. The latter broke a week before my in-laws were visiting. Donna at Mack parachuted in to the rescue. I called on a Tuesday letting her know my new dishwasher arrived and she had a technician (Tracey) scheduled that same week- Friday morning at 8am. He showed up timely, was professional, and super friendly. He took out my old broken dishwasher and replaced it with the new one. He ran a test spin and made sure it was draining and no leaks and after validating cleaned up after himself and left. The whole thing was unintrusive and was done quick. That weekend the in-laws ate a lot and I was able to use my dishwasher all we

As a single woman I am aware of how I can be prey to scammers, but you can trust this company! Had an older kitchen faucet removed and a new one installed. Tech was personable and informative. When I called for a quote the gave me a ballpark with a $25 variant and the work actually cost $10 less than! You can call them with confidence! Service: Faucet installation

Poor customer service from their billing person and excess charges. Charged $120. To replace a hose washer. Than I received a threat to put me in collection, although I never received an invoice . I do not recommend using this plumbing company. They have no customer skills.