Mack Plumbing & Hydronics

I've learned as a new homeowner having house repairs/breaks/fixes is a living document, heck it is beyond living it is some sort of rapidly regenerating undead monster, you can't slay it, you can only learn to make peace with it. Luckily, I found Mack Plumbing. After just 10 months of playing the "I'm new here card" I've had a water heater and dishwasher both break on me. The latter broke a week before my in-laws were visiting. Donna at Mack parachuted in to the rescue. I called on a Tuesday letting her know my new dishwasher arrived and she had a technician (Tracey) scheduled that same week- Friday morning at 8am. He showed up timely, was professional, and super friendly. He took out my old broken dishwasher and replaced it with the new one. He ran a test spin and made sure it was draining and no leaks and after validating cleaned up after himself and left. The whole thing was unintrusive and was done quick. That weekend the in-laws ate a lot and I was able to use my dishwasher all we

Poor customer service from their billing person and excess charges. Charged $120. To replace a hose washer. Than I received a threat to put me in collection, although I never received an invoice . I do not recommend using this plumbing company. They have no customer skills.

Mack Plumbing is phenomenal — I’d give them 10 stars if I could. Work is always done in a timely manner, everything is high quality and they’re a joy to work with. I’ve hired them twice and have recommended them to family and we’ve all been thrilled with the quality of the work and professionalism of their team. Services: Toilet installation, Faucet installation, Water heater installation, Toilet repair