Handyman-Austintown INC

I went to purchase nails for the garage door. As soon as my son and I entered into handyman's there was a very pleasant young man who showed us right where they were at. Very courteous employees.

I waited a 16 minutes for help in fasteners. I went back to the register and asked if they needed help because I have hardware store experience. Not Home Depot experience, hardware store. This pic is the rusted broken fastener and MY fix not theirs. The lady cashier said yes we are hiring, do you want an application? I said not yet, I usually talk to owners first and sonetimes an app is filled out after they hire me. Sometimes the pay is rediculous and not worth my time discussing or filling out an app. Then I met Mr. Ponytail in fasteners who really seemed uninterested in helping me. The opposite of how I would treat customers. All I knew when dealing with him was GET ME OUT OF THIS STORE. After wrestling with him for 10 minutes about what I need I bought a few things that I had to find and bag myself. Good luck guys when a little old lady comes in looking for something without a clue. People dont come to hardware stores for things, they come for advice. That's when you help,

Very helpful employees with a much needed v belt. Couple minutes and was back up and running. Thanks to the very helpful and knowledgeable employees.