Heartland Plumbing

Service call to clear clogged ditchen sink drain. Arranging service call went smoothly and plumbers arrived within time window. Drain cleaned (but plumber brough no clean-up supplies and used my paper towels and garbage bat to cover the power snake to carry out of the house). The days later the drain was clogged again. Call resulted in prompt return of the same serviceman who released the drain and presented a bill for the full amount. Said drain cleaning isn't warranted. However, a selling point with this company is free estimates. Got one the first time, but nothing was said about changing for the second service call to correct unsatisfactory work.. Company owner declined to adjust bill. Finally, cost for work a little high for this market. Okay for a good job, but not when it has to be done twice. $240 for a drain cleaning.

I appreciated the professional attitude of everyone I dealt with. The work was done as promised and the cost was very reasonable. Heartland is definitely my go-to plumbing service for any problem I might have in the future. Highly recommend.

I have used Heartland before and was happy with them, but something has changed. They were scheduled to come out and never showed or called. Now I’ve been trying to reach someone in the office but no one ever answers and you can’t leave a voicemail because the mailbox is full. I don’t know what happened because they used to be great, but I definitely won’t be using them again.