Cartwright Heat & Air

We had our Geothermal units serviced for routine maintenance. This was our first time having them looked at since moving into our house and our first time using Cartwright. It is a busy time of year so they are busy, but they got us on the schedule in a reasonable amount of time (about a week) since it wasn’t urgent. We were the last stop of the day for Ardell but he still took his time to go through everything. Glad we invested in the service because it should start working more efficiently. He did find a couple things that need to be fixed / replaced but I’m not shocked. Hopefully those fixes will be reasonably priced and fixed promptly. If so, I would consider using them again. Service: HVAC system maintenance

He is the best. He even checked a complaint l had and found a gas leak and rectified it. Could have saved the life of my dog and me. I ha e signed up with this company and will not change

I asked Cartwright to come look at ductwork repair that I needed. It took about 2 weeks for someone to be available. They came out, took notes about what was needed and said I should get a quote in a few days. 5 weeks later and I've never received a quote. I called two times to ask about it and they did not seem too concerned, they're just busy and getting to it etc. Luckily I found someone else to provide a quote and do the work for me. I wonder if Cartwright would prefer a large brand new install job and earn more money than repair work. In which case they should tell me on the phone and not waste my time when I asked for a quote.