Wortman Central Air

Our 41-year-old unit quit in mid-August. I asked 3 different companies come to the house and give me a quote. All were prompt and courteous. However, the lady from Wortman was more interested in helping us get the best system for us. I felt like the others were selling me, and she was asking questions and trying to pinpoint the best solution. Fortunately there was an opening the next day, and two knowledgeable young men had a new system up and running in the afternoon. They thoroughly swept up the mess (our HVAC system is in the center of the house). Not a scratch on our hardwood floors! I am so glad I called Wortman! It’s rare anymore that a company earns a perfect score, but Wortman did. They’re awesome!

Absolutely the worst service I’ve ever received. First, the guy that came out charged us over $750 to service our 3 units and said our air filters were ok. He did not produce a receipt, he said he was emailing it to us which never happened. Within 2 days our upstairs unit reached 85 degrees and, come to find out, one of our downstairs units wasn’t working at all. The owner came out and admitted that the first guy had probably not even checked our filter and that he clearly did not really do anything. He also admitted that $750 seemed way out of wack. He got our upstairs unit working “ok”, but not great and then it took 2 weeks for him to come out and fix the downstairs unit. We still have not received our filters a month later and after calling several times he still has not produced a receipt for the initial payment. However, he did admit “seeing” it and it was only around $300 which I still have not been reimbursed for. I finally had enough and called the credit card company

Wortman was excellent and we felt we were in good hands right from the beginning. The installers were tidy, very respectful of the house, they worked well together and answered any questions that came up. It's great to have a crew as pleasant as this group was. I know without a doubt we would recommend Wortman's, both for the ease of dealing with the company itself and in the strengths of the people they employ. We really appreciate how smoothly this process went and would love for you to pass on our appreciation to the team and the owner of the company.