PORTLAND ROOF AND GUTTERS CO.

This company has been a nightmare to work with. Getting a quote was very simple and we were quite happy with the price. Our project was a small deck roof so they said they could do it in a day in a half and wanted to schedule it for the next week even though we were in no hurry to get it started. We were scheduled for Monday and Tuesday. On Monday someone showed up scraped off all the shingles and left. On Tuesday nobody came so we contacted the company and we were told we were double booked and that someone would come Wednesday, Friday and Saturday to complete the project. Nobody came Wednesday. We contacted the owner on Thursday and he said he would for sure have someone come Friday. On Friday by 11am nobody had come so we started calling the office and finally someone came around noon and worked for the full day. When he left our backyard was a complete mess and unusable. All the old roofing and materials were left behind in large piles. Our yard was then left like this for all day

EDIT: I got in touch with Edgar, and things went very well from there! He kept in touch throughout the process, gave me the discount even though it had expired (while I was waiting for Antonio), and I am super pleased with my new roof and gutters! Highly recommend. :) Very strange experience. I called and made an appointment. Appointment came and went, no one showed up. Called back, was transferred to Antonio. Made a new appointment. Antonio came, was very friendly and professional. Said my roof measurements would be taken by satellite, so didn't do any measurements, just gave a ballpark's figure based on square footage and roof slope. Said he'd done some of my neighbors roofs. Took my email address, said he'd email me an official quote by the following Monday. This was Thursday, May 21st. It's June 17th and I can't get anyone to answer or call me back. I just don't understand.

I was very pleased with the service and quality of work performed by Portland Roof and Gutters. Not to mention the affordability of the job. I will recommend this company to my family and friends!! Thanks! Matthew