Happy's Plumbing Inc

Unprofessional to the extreme. I had them come out to look at a shower valve at a rental property. The first attempt, they no-showed the appointment. After rescheduling and getting a quote, I decided to move forward with the work. The day before that appointment they called to confirm details, but had no idea what I wanted done. They thought they were replacing my external shower unit with a standard valve, which is not what I had asked them to quote for. We agreed they would keep the next day appointment and give me a new quote for replacing with a new external shower mount. Upon arriving for the next appointment, the tenants politely asked them to wear masks as they have young children at home. The plumbers said they would go to their van to get some... and then just never returned. I called to sort this out and was told "Our company is done with wearing masks. I won't wear one. At this point it would be better if you found someone else." Service: Shower repair

We were assigned this company through our Fidelity home warranty. They came out twice. Once to assess, and the next time to replace the water heater. We had a great experience. The admin staff was always quick to respond to my call and communicated very well. The plumber came on time, and did a good job with the installation. not sure what all the negative reviews are about, that just wasn't my experience. Would use them again. Service: Water heater installation

Happy’s Plumbing did over $6,000 of work at our home on two separate projects. We currently do not have a labor warranty on their work and reached out to them after 18 months to take a look at an issue with the first project where a 12’ steel vent pipe they cut was not secured properly and the ABS pipe below it was bearing the brunt of its weight, contorting the plumbing lines beneath it. See attached pictures. They told us they will not come out because they make no money fixing things for us. This is a critical issue that needs attention, and they will not take responsibility. Don’t hire them unless you want to work with a company that doesn’t believe in fixing its mistakes and blames the customer for being difficult. They have had to return to our home before to fix a leaking main shut off valve and to correct their poorly installed water heater connection after a $4,000+ project to replace all our steel water supply lines with PEX. Even then, their ownership had issues fixing