Happy's Plumbing Inc

Unprofessional to the extreme. I had them come out to look at a shower valve at a rental property. The first attempt, they no-showed the appointment. After rescheduling and getting a quote, I decided to move forward with the work. The day before that appointment they called to confirm details, but had no idea what I wanted done. They thought they were replacing my external shower unit with a standard valve, which is not what I had asked them to quote for. We agreed they would keep the next day appointment and give me a new quote for replacing with a new external shower mount. Upon arriving for the next appointment, the tenants politely asked them to wear masks as they have young children at home. The plumbers said they would go to their van to get some... and then just never returned. I called to sort this out and was told "Our company is done with wearing masks. I won't wear one. At this point it would be better if you found someone else." Service: Shower repair

So happy we discovered Happy Plumbing. Leslie is the one you will be lucky to get on the phone when you call. Can’t say I’ve experienced a more personable and caring problem solver like her in years. The crews she sends out are always on time and incredibly friendly and courteous. And to show how classy they are, when they couldn’t easily replace our worn-out specialty water heater, they didn’t try to upsell us. Instead Leslie recommended another plumber without hesitation who she said was the best in Portland at tricky water heater installations. That kind of honesty and integrity is true care that customers like me never forget.

Horrendous company to work with. They keep getting assigned to me through Fidelity Home Warranty, yet they continue to come out again and again without fixing the problem. They can't keep track of their paperwork, don't show records of visits, and want to argue with you about what fees you paid Fidelity and the hair length and identity of who came to service your home instead of providing an answer and actual plan to get the problem fixed. For a business that has to work with warranty companies to even get customers since their work is so terrible, they certainly don't value the customers that are referred to them. Want to get an answer of when they might have the next appointment available? Good luck. Getting a straight answer from them on anything is impossible. Highly recommend booking with another plumbing company if you aren't tied to them through the home warranty. On top of all of that the last guy that was here set his greasy tool bag on top of my toilet seat leaving permanent