Pyramid Heating & Cooling

DON’T WASTE YOUR MONEY OR TIME!!! If I could give Pyramid Heating and Cooling zero stars I would. We had the worst experience with them. And as I write this review my family of 7 and I have been without AC for 5 days with temperatures in the high 80’s. With lots of body heat in our house. We had a complete new AC, furnace, and pump installed on Thursday 8/11 two installers came out, installed the unit. Said our AC unit wouldn’t be fully installed and operational until the following day Friday 8/12. Ethan one of the installers had to run to the store multiple times to go get parts for our unit. Because it wasn’t working. He finally got our AC up and running. He left that Friday around 3pm. And then the AC unit completely lost power and shut down an hour after he left. We contacted Pyramid main office and they dispatched a service guy Keith, he showed up to our house. Keith said there wasn’t much he could do. And we need to have an electrician come out because our brand new unit wasn’t

I needed to replace an old furnace and Pyramid was awesome. Quick quote, scheduled within a couple weeks and installed in less than a day. Very communicative and friendly. Definitely would use them again. Service: HVAC duct & vent installation

Pyramid provided a diagnostic service for an AC that was freezing over. Victor came out and looked at the AC coil for obvious signs of issues. Moved on to the furnace filter and took a look at the air flow dampers. Proceeded to the refrigerant and monitored the gages for signs of abnormalities. Determined it was the coil meter that was stuck open and was malfunctioning. Recommended replacement of the meter. I will let you know how that goes, it yet has to be replaced.