Service Now Heating & Cooling

We have used several HVAC companies in Metro Portland area for our two old houses last 25 years, and so far this is the best company. They provide qualitative, professional service with reasonable price. Most important of all, they are prompt. We once desperately contacted most H&A companies near us when our system broke down during the peak of the Pandemic. When most companies scheduled their services few weeks or even month later, they immediately responded and did a perfect job. We highly recommend this company to all my neighbors. Service: Heating system installation

I had used this company 15 years ago to install a furnace after getting other bids and was very happy with their service. So when my furnace started to malfunction, I called them again, and they were the most responsive of the companies I had called, and were very professional and knowledge. They were immediately aware of the issue with the heat exchanger, based on a manufacturing defect. I also was happy with their bid to add a heat pump, so they installed a dual furnace/heat pump system, and got it work with my Nest thermostat. Overall, enjoyed working with everyone from owner to installers, and highly recommend this company! Services: Heating system installation, Repair HVAC

I was referred to Service Now by Angies List, and they got back to me wanting 95 bucks to come out and tell me what was wrong with my A/ C unit. I called and talked with Kurt Wakefield, the general manager, and told him what I already knew was causing the issues, and he chuckled and told me "good luck finding someone to work on your unit", and ended the call. A total waste of my time, and his attitude was Anything BUT Professional. I intend to report this to Angies List as well. My advice, find someone else that cares to do your work, your money would be better spent elsewhere. Good Luck!