Service Now Heating & Cooling

I can't thank you enough for taking such good care of my aunt. Andy and Kyle installed her AC and they were wonderful. She was very anxious, but they graciously answered all her questions and made sure she was comfortable with what they were doing. So respectful and friendly and polite! 20 stars for customer service! Service: Install AC

I don’t often write reviews but feel compelled to correct the record given some of the poor reviews I have seen for Service Now. I’ve worked with Service Now for almost 10 years - as a home owner and property manager. Jason Johnston, their install guru is amazing at not only teaching you (if you’re willing) but also working with very complex situations (100 year old house with major remodeling plans, another home with poor original venting and original install ) while laying out a variety of options based on budget, future plans such as remodels and especially sustainability - something I care deeply about. Most recently I moved into a 20+ year home in a nice HOA to care for my elderly and recently widowed mother. And guess what, the furnace went out in December, 2021. My mother wanted to use their old contractor- one they found because of the sticker on the furnace when they bought the place. I just had to call “my guy” Jason Johnston for a second bid who easily found a much better s

Dangerous driver. Was side-by-side with one of their service vans but their lane was going to disappear so I accelerated to give him space to merge. Guy gunned it and tried to shove his way in were there was no space. I'm a firm believer that driving character and integrity (or lack thereof) carries over into the workplace and indicates how they will treat your home/property. Stoner-looking dude. License plate: '212 MTY'.