Service Now Heating & Cooling

I don’t often write reviews but feel compelled to correct the record given some of the poor reviews I have seen for Service Now. I’ve worked with Service Now for almost 10 years - as a home owner and property manager. Jason Johnston, their install guru is amazing at not only teaching you (if you’re willing) but also working with very complex situations (100 year old house with major remodeling plans, another home with poor original venting and original install ) while laying out a variety of options based on budget, future plans such as remodels and especially sustainability - something I care deeply about. Most recently I moved into a 20+ year home in a nice HOA to care for my elderly and recently widowed mother. And guess what, the furnace went out in December, 2021. My mother wanted to use their old contractor- one they found because of the sticker on the furnace when they bought the place. I just had to call “my guy” Jason Johnston for a second bid who easily found a much better s

I had used this company 15 years ago to install a furnace after getting other bids and was very happy with their service. So when my furnace started to malfunction, I called them again, and they were the most responsive of the companies I had called, and were very professional and knowledge. They were immediately aware of the issue with the heat exchanger, based on a manufacturing defect. I also was happy with their bid to add a heat pump, so they installed a dual furnace/heat pump system, and got it work with my Nest thermostat. Overall, enjoyed working with everyone from owner to installers, and highly recommend this company! Services: Heating system installation, Repair HVAC

I can't thank you enough for taking such good care of my aunt. Andy and Kyle installed her AC and they were wonderful. She was very anxious, but they graciously answered all her questions and made sure she was comfortable with what they were doing. So respectful and friendly and polite! 20 stars for customer service! Service: Install AC