Mark Allen Plumbing, Heating & Cooling

Got a bid from a competitor at almost double the price. Mark Allen was recommended. They were respectful, almost half the price and great to work with from Patty the Office Mgr who was so kind and helpful to my needs and concerns, to Mike the Service Mgr who came out promptly and explained the procedure and gave me a quote I could live with using a great brand and then having the installers Tim and Matt do a great job. Matt dealt with the outside unit while Tim took care of the inside unit. They both were very meticulous, careful and caring. Very happy with their service overall. Thanks gang!! Service: Install AC

Had new furnace/AC put in last Nov. Had issues over the incorrect filter that did not fit in the air cleaner. Finally got that resolved. Put what I thought was the A/C on this Memorial Day. House was not cooling down. A Tech came out and checked the furnace and A/C. Found out the fan was the only thing running for who knows how many hours. The problem was the technician who installed the furnace & AC in Nov. never wired the outside A/C unit to the thermostat inside the house. That was fixed. Noticed yesterday that the concrete slab that the furnace was installed on is cracked down one side and a chip broken off towards the back. The inferior work from this company has been never ending. I would not recommend them to anyone. I wonder how high my electric bill is going to be from the fan running constantly instead of the A/C unit working correctly. Update on this review. The day after writing this review, I received a call from the new General Manager, Mike, to come and inspe

Great experience from start to finish. Easy to schedule; office staff is very friendly and helpful! The plumber arrived on time and was very professional; completed the job efficiently and even replaced more than I asked for during the repair. Would definitely recommend! Service: Plumbing pipe repair