JTS Plumbing & Heating

JTS Plumbing is an unreliable company. They were called in to provide an estimate on replacing an original 4" drain pipe 45' long. The job was quite simple ... dig down about 2', take out the 4" broken drain pipe. install the new drain pipe and cover the hole. That's it! In surveying the work area the plumbers were overheard saying they would install a 2" pipe; that's not what I have. After about a week an estimate was emailed to me ... $2600! I found it high but since I need the work done agreed to the quote on the basis they install a 4" pipe which is what was originally broken. A $1300 deposit was left at the office. A week and a half later, not hearing from them, I called and was told the estimate was being revised, "and by the was it would be another $200 for the 4" pipe". At which point I said it was not going to happen. Highly misleading and deceptive business practice. Stay away! -------------------------------------------------------------------- Several Hours Later JTS Plum

I called JTS Plumbing tuesday afternoon about replacing our leaky hot water heater asap. I explained that we needed to get this replaced asap because we were leavinig for vacation on Thursday. Liz took all the information and asked that I send photos to pass along to the technicians. She called me back the next morning as promsied, with pricing! Not only was it the best quote we received but they were able to get us on the schedule the same day. Our hot water heater replacement was complete by 3:00pm the same day, in and out in less than an hour. My husband and I are very satisfied and will definitely recommend them. Awesome customer service, friendly and professional technicians! Thank you again! Service: Water heater installation

Fantastic service. Called on Tuesday after our tankless hot water heater failed, had a new unit installed by Wednesday afternoon. The two guys who came to install the unit (I believe Zeth and Andy) were some of the nicest guys we have ever met, very professional, very knowledgeable and took the time to explain everything that was set up, how to use, and reviewed the instruction manual when they were finished. Would recommend JTS 10/10 times. Thank you for your professionalism and service. Service: Water heater repair