Moad Services Inc

My father has the American home shield warranty and his furnace went out Feb 26, 2016. We are now on March 18, 2016 and he still has no new furnace. The owner of Moad came out with replacement part and found it was wrong part. He than reinstalled old unit back but hooked it up wrong. There was no heat and it could have caused a fire in the house. I would not call this place at all. They must be lowest paid contractor for American Home Shield because they American home shield won't send someone else. They have both left an elderly retired vet without heat for almost a month now. Freaking pathetic. Time to call the BBB on both companies.

As others have said this guy is a crook. First American Home Warranty sent this guy out to replace my dead AC unit. I am not sure where to begin. He refused to drive to York to pick up the unit, which delayed the install 2 weeks while another unit was delivered to a location suitable for him. Then when he did get the unit he neglected to tell me that the new air handler, which goes in the attic was larger than the one I had, and he would not enlarge the hole So I had to leave work to be able to cut a larger hole. Then I was charged for new lines, etc, which were not replaced. The drain line is laid flat along the beams with no decline which means the drain is likely to clog. There is no drain pan installed, which means an overflow will seep through my ceiling. On top of that he knew that the unit being installed was undersized, but never bothered to tell me, so now I have to replace the brand new unit with a larger unit and of course it is out of pocket for me. He is negligent

Mark is the owner of this company. I just got off the phone with Mark. This is after over 5 months of constant inconsistency. Mark is too large to fit into the areas of a home where furnaces are commonly installed. Because of his size, he's given himself permission to ignore aspects of installing a furnace. In our situation, he neglected to properly secure a flue pipe that resulted in carbon monoxide flowing throughout our home, most notably into our infant son's bedroom. Of course this all happened on a day where Mark rested his enormous self onto my stair case (because he couldn't make it up the whole way) and looked at my wife and I as she held our son and assured us that "we were in good hands". During the installation process, Mark also broke our whole home humidifier. I know this because that same night, I woke up to nearly an inch of water in my basement. The humidifier, formally properly secured, was taped onto the new furnace with the same industrial tape that Mark ha