Moad Services Inc

As others have said this guy is a crook. First American Home Warranty sent this guy out to replace my dead AC unit. I am not sure where to begin. He refused to drive to York to pick up the unit, which delayed the install 2 weeks while another unit was delivered to a location suitable for him. Then when he did get the unit he neglected to tell me that the new air handler, which goes in the attic was larger than the one I had, and he would not enlarge the hole So I had to leave work to be able to cut a larger hole. Then I was charged for new lines, etc, which were not replaced. The drain line is laid flat along the beams with no decline which means the drain is likely to clog. There is no drain pan installed, which means an overflow will seep through my ceiling. On top of that he knew that the unit being installed was undersized, but never bothered to tell me, so now I have to replace the brand new unit with a larger unit and of course it is out of pocket for me. He is negligent

These guys are borderline murders. Mark who has been mentioned in other posts as the heavy set man was my contractor sent by American Home Shield. I feel bad for the guy and hope he seeks professional help for his health. I am a big guy and he made me look small. My hot water heater went out Monday and they were not able to come till Friday. American home said they are my only option. I asked if it is ok to continue to use the water heater even though every hour or so it would trip the breaker and they said yes. So I took work off Friday so I can be here when they arrived. They were over a hour late. I left calls with the office to check the status and no one ever returned them. When he arrived he was a nice gentlemen and very polite. He blamed the delay on his last client and that happens. However a phone call would of been great. I took him down to the basement to show him the water heater and I thought he would have a heart atack with how he was breathing. He hooked a volt meter t

I wouldn't trust this company. The first day I was told they would arrive around 10. 11:45 and they still didn't show so I had to cancel as I had an appointment. I rescheduled for the next day from 12 to 2, they showed up at 3. I got a call from the office girl at 2:30 claiming the tech had been trying to get ahold of me for half an hour which was just false. I had only gotten a call 10 minutes earlier letting me know the tech was still 20 minutes away. They refused to listen to me about the issues and they are a very poor company. I wouldn't trust these people to replace a light bulb.