UGI Heating, Cooling & Plumbing

Over 10 years ago we converted from oil and bought a new gas furnace for our old hot water radiator heating system from UGI. We were so impressed with our salesman Paul Speitel, and the service we've received over the years, that when our 20 year old air conditioning system failed Paul was thankfully still with the company and he was the first person we called. The system was old and beyond repair and Paul went to work to track down a complete new system since both the outside compressor and inside air handler needed replaced. The soonest they could get the needed equipment ordered on site and installed was 3 weeks during the heat wave in July. We were worried how we would hold up. Fortunately UGI found 3 portable window air conditioners in their warehouse, brought them out on loan, and installed them. Our new AC unit has now been installed and running for over a week and works amazingly better than our old unit. The guys installing it were amazing and kept everything neat and clean. T

John and Tyler did an excellent job installing our new gas hot water heater. I was very happy with the workmanship, respect to me and my property. I appreciated the heater being replaced on the same day ogpf failure. I highly recommend UGI Heating, Cooling, and Plumbing.

UGI's sales team have no integrity. They push the higher priced "better" units only to increase their commission. I had a wall mount unit furnace/tankless water heater all in one installed a couple years ago. Since then it has broke down multiple times, each break down lasting 2-3 days until my heat was restored. Every technician I've spoken with has verified the units are garbage and made comment that the sales team is aware of all the problems. I recommend using UGI's service as their techs are nothing but professional and work extremely hard to keep customers satisfied after the sale Tam screwed them over. I sent $11,000 for a lemon and will now be ripping it out to replace it with something reliable.