Air Masters HVAC Inc

This is an edit to my previous review:: I was contacted by Jacob and due to unforeseen circumstances, there was a breakdown/delay in communication. He offered an apology and kept his commitment by repairing our heating system. His service was exceptional and I will continue to utilize his service and recommend him to others. Thank you!! Really hate leaving this review; however, I left with no other options. I worked with Jacob and he installed a new heating and air system. I eXperienced a problem with heating systems thermostat last winter and Jacob came by a did a temporary repair. He said he’d return to complete the repair and we made several attempts to contact him. He responds via text saying he’s going to call back and does not. We’ve made numerous calls and left messages with the receptionist Brook but have not gotten a response. Whatever temporary repair that was made is now causing the air not to work. Jacob or Brooke if you should read this review, I’d appreciate to hear from

These guys are amazing! I found paper in the air filter slot of my new house in the evening and was desperate to get some answers. Another company had shrugged me off and told me to call the next day. In calling Air Masters HVAC Inc they stayed on the phone with me for over 20 minutes walking me through what I could do myself. After diagnosing the issue via photo / text Jacob determined it would be better for him to come see for himself. He gave me very clear instructions on what I could and could not do with my system before my appointment which I appreciated! He extremely prompt and addressed my issue very quickly. He was also kind enough to answer an additional questions about my venting system. I could not recommend more and I will definitely be using them again in the future! Service: HVAC system maintenance

I am not sure what (Bill) was talking about, we had Air Masters install a system for us, they came out on a Saturday to do the installation. We found nothing but professional and knowledge service from Brooke, Jake and the installers. They cleared everything up before they left, I, would recommend them to anyone. Service: Heating system installation