Phillips Heating & Air Conditioning

This was the second time working with Phillips. This time around our technician (Eric) did a full check of our HVAC system. After a cleaning of the heating and AC units, installing a motor in the AC, and replacing some faulty ductwork, our whole system is operating w/ much better efficiency. And with no upsells that you might get with other operators. Eric even went above and beyond to find a remedy for an obnoxious knocking sound that was happening each time the air or heat would kick on in the house. Job well done!

I got halfway through a job installing my own Google Nest Thermostat when I hit a snag with it not getting power. I checked every option the internet could tell me and luckily I was able to find Jack and Phillips Heating & Air Conditioning. Jack swung by and helped me troubleshoot the issue, noting things to remember (for me a first time homeowner) and things that may not have been done "normally" like wire colors and where they go to. Overall it took us about an hour of working through the issue, but we found that I... genius that I am... didn't shut off the HVAC directly so I blew a fuse while installing the unit. One quick fuse exchange later, I am up and running and will be bragging to my loved ones how I (me myself, with no help of anyone else) installed the Nest unit all on my own. Knowing fully well I couldn't have done it without them. Thank you Jack, and you bet I'll be seeing you soon to go over some of the other items I should be maintaining as a new homeowner! Service: HVAC

From the home visit for the estimate to the install everything went as planned. The employees were all on time and friendly and answered my questions. They were able to work to get me a better price as well. Haven't ran the unit yet but the install is neat and when test running it it worked well. I was happy with my initial experience with this company.