JKL Engineering

Stay Away!!! I had a new heat system installed one year ago by JKL engineering. This week one of the circulators stopped working, this circulator was not installed by JKL, but it was left over from the previous system. I called JKL yesterday and the owner answered and said that he would call me back this morning. At just after noon time today I called back because I have not heard from anyone at JKL. I was then told that the owner had an emergency and was unable to call me this morning. They said that someone would be coming to my house shortly. Approximately one hour later a technician arrived and quickly confirmed that it was the circulator that was not functioning. Despite the fact that the owner told me yesterday that the technician would have a replacement circulator in his vehicle, the technician told me that he did not keep circulators in his vehicle and that he would have to go to the supply house to pick one up. 2 1/2 hours later the technician still has not returned. I called

I was referred by national grid to work with jkl to convert a heating system from oil to gas. Communication was fine before the contract was signed; however, I was treated very differently after it was signed. In the weeks leading up to the project start date, there was little to no communication regarding confirmation and additional questions. I was told that the furnace installation would be complete on the day they started the work. When the team finally came, It wasn’t until the end of the day when I was notified that they wouldn’t be able to complete the work until after the weekend. A weekend without heat and any suitable notice is unacceptable and very frustrating. I understand that not everything works out in an ideal manner, but having calls consistently rejected by Ken, after being invited to call with any questions or concerns is unacceptable. The work they did was/is fine, so far as I can tell, but if you’re looking for a hassle free service and contract, I do NOT ad

I wouldn’t have this place service my dog house. They are rude and they lie. I almost took them to court. Find someone else to do the job.