B & D Heating and Air Conditioning

My AC was not cooling the house like it should have, off by a few degrees. They came out because Homeserve sent them. All they wanted to do was sell me a $2500 coil or a new unit for $11,000. The house got hotter after they left. Turns out the technician left the power switch OFF in the attic, so the AC would not run at all after they left. My wife and young children were MISERABLY HOT the next day. I got a second opinion the next day. Two pounds of Freon was added and the AC works great. Yes, I will need to get the coil repaired or replaced eventually, but they did not say anything about adding freon. It seems the owner wanted to make a big sell, and adding freon was not part of his plan. What upset me the most was them leaving the power off to the unit. Service: A/C system repair

Brad does amazing work, is very professional, and worked around my busy schedule. I would highly recommend them. Service: Heating system repair

Home Serve Home Warranty is a freaking joke. 5 days ago. I repeat 5 DAYS AGO we placed a service call for our furnace. No heat. Heat strips overheated and ???? burst out of if. Technician named Raymond from B & D Appliance in Berkeley County (SC) has given us one excuse after another for not showing up. 1st part needed and "I will be back with part later". Well excuse was "I can't find part in local area so I have to order". No further communication from home until I call him. "I forgot to call you. I need to special order part." Monday the part was ordered with over night delivery. Raymond assured us that he would have us heat on Tuesday. At 6 p.m. he assured us we would have HVAC tonight as he was on way out of Mt. Pleasant (about 45-60 minutes away). At 735 p.m. I called him again. Phone turned off. I call Home Serve and tell them. They can do NOTHING as B & D is closed for evening. They can not dispatch another company as this job is still active. Guess we ???? we don't get pneumo