Comfort Specialist Heating & Air, Inc.

My very old AC died so my wife and I started getting quotes from about 6 or 7 HVAC installers in and around Madison. We met with Cain for a quote and he took his time with us, unlike most of the other installers who just wanted to rush us into a decision. Cain didn't necessarily offer the lowest price but what really sold us is how he took his time to explain everything to us, provide us all of the options and make sure we felt comfortable with the amount of money we were spending. We had him do some custom work, moving the condenser to a different spot and installing a mini-split in our expansion. During installation he discovered our existing ducts were very damaged and dirty from age but took the liberty of cleaning and repairing them free of charge! Additionally, he was able to improve airflow from our vents and even replaced our worn out crawlspace door with a new and very high quality door which he made himself! We now have a brand new HVAC system for the house and a new mini-spl

I was surprised that the technicians arrived within 90 minutes of my call! It took them only a few minutes to find the refrigerant level was low. I found the cost for my service was very reasonable. And my AC is now running cool and cycling normally.

Installed new Trane HVAC with new thermostat. Professional job, excellent installation, cleaned up, and left with no notice they had been here. Cain and his team have the best customer service I've seen in a long time. Thank you look forward to long years of service from our new Trane. . .