About
Bentley's Air Conditioning, located in Mt. Juliet, Tennessee, is an accomplished air conditioning repair service, contractor, and store. They provide customers with fast, reliable, and professional service every time, and they also provide products and accessories to repair, maintain and optimize air conditioning systems. They specialize in residential and commercial air conditioning so customers can be sure they receive the best service possible every time.
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Reviews for Bentley's Air Conditioning
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I have held off placing this review as long as I could to allow this company to make things right...but enough is enough. The following is MY experience. In the later part of this July, my AC unit went out. So for close to two hot Summer months, I was without air in a 97° house. I had it serviced, but it could not be repaired. So I had to purchase a brand new unit. I decided to purchase a Trane with Bently's of Mt. Juliet, due to Jacob's (the salesman) great personality and customer service, as well as he was able to beat the competitor's prices. So, almost two weeks later, it was install day (after the first appointment was cancelled due to unit not in). Now, here is when the beginning of an ongoing HORRIBLE experience began. My appointment was at 8:30am, they didn't arrive until 10am. The two installer "gentlemen" took my old units out, and then sat in a truck in my driveway for almost 3 hours. I went out to ask was everything ok, and was told it seems as my unit was still not read
I will never use anyone else but Bentley's! Seriously I could go on and on about how great they are. We woke up this morning to a hot house on a day that is supposed to be in the mid 90s. I thought this was going to be a nightmare. We called Bentley's and they came out in the scheduled time. The tech was professional, fast and rates were very reasonable. The house will be cool again by the time we go to bed tonight. Perfect service! And the sweet tech that came to my house did not mind my two crazy but lovable dogs. That is when I become a very loyal customer.
Air Unit went out over the weekend while we were out of town. I waited until Monday morning and called first thing. Caleb was at my house within an hour. I realize this is difficult to do all the time, but this was the middle of August and they came right out. I really appreciated their understanding and promptness. Caleb was very professional and helped explain what he was doing very well. Thanks Bentley! Will be using you for any future problems.
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |