DO RITE PLUMBING

The worst experience ever. Scheduled appointment for today between 9:am-1:pm. Received call from LaSonya at 12:20pm stating plumber was running behind schedule but was still coming. 4:30pm no call no show. Called and left message. Received return call from Nicole at 4:50pm stating plumber was not coming due to a situation from earlier this morning. Asked whether or not they had other plumbers or backup plumbers readily available to assist. The response was “I’m calling to reschedule the installation of your hot water heater”. I asked for the owners information but my question was disregarded. Had no other choice but to reschedule for tomorrow. My husband and I took off a half day assuming we would at least work the other half of the day. Unfortunately we both lost 8 hours waiting on services from Do Rite Plumbing that we never received. Very disappointing to know that there are still businesses that scam and practice illegitimately. Will not recommend to “anyone” and most definitely w

My husband took off from work to have a toilet and a water heater fixed. After the water heater was installed, the plumber left saying we had to schedule another appt! Completely confused. We called the office back and the office admin said the plumber said we did not want to pay the $500 to have the toilet fixed. This was a complete lie. My husband specifically took the day off to have both items repaired. The check was already completed for the quote price. Why would he lie? Very untrustworthy.

Eric was great , he called ahead of time arrived on time and was very professional. I had multiple plumbing issues that he quickly repaired or explained. I will call Do Rite again, outside the home warranty and request Eric.