Hank's AC & Heating Service

Stay away! This guys are crooks. They came out to look at my A/C and told me that my entire unit needed to be replaced and it would cost me $4,800. I thought that sounded unreasonable since my A/C was only 4 years old so I started making some phone calls. I had Hill Country A/C Solutions come take a look, and come to find out, it was a simple Freon leak that could be repaired. This ended up costing fractions of what Hank's AC & Heating quoted. Hank's guy even tried to charge me a service fee and a $250 re-stocking fee. Hank's AC & Heating is the crook that gives all the good guys a bad name. I recommend Hill Country A/C Solutions if you're looking for honesty and a fair price. Services: HVAC system maintenance, Repair HVAC

Hank's did two A/C installs for me...one was the outside unit, and the second was the inside unit Heater and A/C Coil and all. This was 5 yrs ago (warranty?), now my Evap Coil is leaking and Hank's wants to charge me almost as much as the whole install on the second service above. I have requested to talk with Hank about this matter and I have not received any communication. I have called the office twice and the ladies that work there are very friendly and courteous. They have left messages for him to call me. Hanks Customer service though is terrible since he is not returning my calls. Services: Install AC, Heating system installation

Dangerous practices and completely unbothered about pumping Carbon Monoxide and cyanide through our AC vents after repairs. Hank came out and replaced our coil system in our attic for 3k. Fine. It got the house cool as I have two little kids and it was HOT. The smell was horrific once they finished and we inquired about the smell. We were told "it's the sealant. No big deal. It will clear". One week later, the AC doesn't work again. We call Hank back. They replace the coil system AGAIN bc they said the new one was defective. Once they finished, the smell came back and again, was sold it is the sealant. An hour-ish after they leave our carbon monoxide detectors go off, I get my husband and children outside and call 911. Fire department comes and CO is found in the house as well as very high levels of HCN (Hydrogen cyanide (HCN), sometimes called prussic acid, is a chemical compound with the chemical formula HCN. It is a colorless, extremely poisonous and flammable liquid).