PreFix Austin

Zach from PreFix replaced my kitchen faucet and flaps on the toilets. He was very friendly and professional and did a thorough job, leaving no mess behind. It was easy to schedule my appointment with PreFix and the office/scheduling staff are very friendly and professional as well.

We had a water leak in our master shower and PreFix was able to send a technician by the following day. Rodney the technician took the liberty of buying the necessary brand specific parts based on the photo I had provided. He even texted me when he was in route. When he arrived he was professional and courteous and walked me through the issue. He even gave me pointers on how to fix the problem if it happens again. From start to finish, about 30 to 40 minutes to replace cartridge for leaky shower faucet. Very impressed by the level of service. We highly recommend Rodney! Thank you Rodney for the A+ service!

We have used PreFix for several years now to help with both preventive and ongoing maintenance, and we have had an excellent experience with them. For the projects they have not been able to do themselves, they have referred us to great pros, who have also done a really good job. We are particularly grateful to Sergio, who is assigned to us, who can fix almost anything, who is very responsive, and who is a pleasure to interact with!