Totally Cool Heating & Air

Once again Totally Cool exceeded expectations. Jeff came to do a maintenance check on the A/C. He's friendly, VERY knowledgeable and explained what he was doing and taught me a little about how A/Cs actually cool and dehumidify the air - cuz I'm a nerd that way. I've used these folks for many years and recommended them to many others. Highly recommend them! Service: A/C system maintenance

We just purchased two AC units and thermostats from Totally Cool. They came highly recommended and they did not disappoint! Their service from the service call with Jeff through installation with the rest of the crew was outstanding. We had questions about the units, etc. and Shelly was great to work with too. The whole group was very knowledgeable and friendly, and we could not be happier that we used them. I highly recommend Totally Cool for any AC or heating need you may have. Services: Thermostat installation, Install AC

I guess the experience varies a lot by technician assigned to you. Mine did a ver poor job cleaning the condenser, and I was charged for 1lb of freon without being told about it, guy came, did the poor cleaning and said he “added” 1lb of freon, without telling me in advance I get $89 added to the visit because of that, seemed scammy nit to let me know they were going to do that, specially since I didn’t have cooling problem and would like to be present for that, to make sure something is actually added. I complained via email and the guy came back to tell me if I wanted that lb taken out, but the problem is I don’t even know if it was really added after the fishy approach they took. Maybe if you have an issue they are great, but for regular maintenance in my area I do not recommend them, as a matter of fact, I would recommend against them.