Stillhouse Heating, Air Conditioning, & Appliances

This man came out within a hour of the service call from American Home Shield. I was told the service tech needed to run to his shop to pick up the needed part... weeks later, no part, dishwasher still broken, and no one will answer my call. Update your customers in a timely manner. It's call customer service, and should be included in all your business practices.

Unresponsive with Refrigerator Repair Follow Through This company was assigned by Choice Home Warranty for my refrigerator. The company came out and completed the diagnosis (compressor) but has not responded to multiple phone calls from us to check the status of when they will come to repair which was already approved by Choice Home Warranty. Their voice mail is full when you try to call and then you automatically get a text message saying to text them. We have texted and no response from texting either. It has been 4 weeks since the diagnosis was completed and submitted to Choice Warranty. Choice Warranty has also tried to reach the this company to no avail. We are now having to get another technician/contractor assigned and start the process all over again.

Robert was polite and informative when servicing our GE fridge. Price was great. Our (non- emergency) appointment was scheduled for within 24hrs of calling. I would use again.