G & W Electric

A thunderstorm in Bryan, TX on 06/17/2019 broke a tree which knocked down the electrical service to my dad's 65 year old house. When the wires were ripped from the house, they caused major damage to the conduit and meter box on the house. I called G & W Electric and spoke to Sharon about the problem. She said she would send Stephen out that afternoon to look at the problem and see if they could repair it. Stephen arrived on time and said they could make the repair and bring the system up to new electrical code standards. He gave me a reasonable estimate and said he would be back the day after next when the structure of the house had been repaired. He obtained an electrical permit, made the repair in 1 day and called Bryan Utilities to get the power restored. Everything worked great. When we got the bill, it was less than the estimate! Stephen and Sharon were great to work with and I can highly recommend them.

I'm sure that the work they do is good, but we could not get a return call from them. They original bid out work for us in 2017 and when I followed up trying to get the work done this year, I could not get a return call. I made multiple attempts and even talked to the owner/manager who promised me a return call the next day. Ended up going with a different company. It's a shame.

Not sure if they do quality work because the wouldn't return my phone call. G & W was recommended by my home builder. I have six can lights in my 22' living room ceiling and wanted to exchange them out with recessed LED lighting. On Sept. 14, 2022, I called G & W, spoke with Sharon and explained what I wanted done. She took my number and said someone will call me that day or the next day. I'm still waiting. If this is how a potential customer is treated, how much attention is given to their existing customers? Based on a number of previous reviews (even 3 years ago), it appears this is G & W's way they do business.