Metro Express Service

I have a 1 &1/2 year old Trane AC unit. The compressor stopped working the other day. Waymon Joyner from MES spent a several hours working to solve my problem. This is after a technician had done my annual checkup just 3 weeks before and said all was fine. Waymon spent the time necessary to tune up my AC and get it working correctly. Services: HVAC system maintenance, A/C system repair

Jose V. was great. He made a thorough diagnostic, took photos of worn parts in the compressor and explained what the priorities were, giving me sensible options. He explained things clearly, and gave me tips on prolonging the life of my system. MES were able to send him out within a couple of hours on a very hot day, and he exceeded all my expectations: efficient, well-trained, courteous, and honest. Thanks for the great service! Service: A/C system repair

Tim did a very good job on the post install quality check on my new ac and furnace. He was professional, very thorough and answered all my questions. A real asset to MES and a tech I would request by name again.