Aire Serv of Aggieland

Aire Serv of Aggieland was exactly what we needed and expected for our dryer vent cleaning and A/C system checkup! The service call setup with Amber was pleasant and and professional, and the technicians arrived right on time. The company communicated the status of the tech’s arrival and we were totally prepared.The entire staff were communicative, professional, thorough, timely and the technician, Chandler Coffman was the perfect blend of excellent tech and super customer service. Chandler and his trainee Blaze took pictures and updated us every step of the way as they thoroughly cleaned our dryer vent and performed a service checkup on our existing HVAC system. They also wore protective booties to enter our home, and cleaned the areas thoroughly when they finished. Chandler offered advice on what he felt are the next steps we should consider, and at NO time did he attempt to “up sell” us (for which I was extremely grateful, as it would have turned me off immediately and completely).

Both of the technicians were very polite, on time, and professional. We had other workers in our property at the same time, and they all synced their tasks to allow each other to finish their corresponding job without getting in each other's way.

Our AC went out Sunday night. Monday morning I called Aire Serv of Aggieland at 7 am. Very quick response and they said they would have someone out late that afternoon. At 6pm, someone showed up, looked at the system and told me the compressor was out. On Tuesday, a woman came and gave me an hour long sales pitch then told me my options were $8k, or a whole new system for around 20k. I was upset, but about to bite the bullet when a buddy sent his guy over to look. He was here in 20 minutes, and AC was blowing cold within an hour. Total was $182. I just wanted it to work, and they just wanted to upsell me.