Long Air Conditioning

I called Long A/C because they have been in business for many years. I was very happy with their professionalism & promptness. They are truly a family business & they care about their customers! They get an A+ from me! Nancy Moran Service: Repair HVAC

Two years ago (Oct. 2020) our Carrier unit went out. We were told we needed a new system. We purchased one from Long AC - it was a Luxaire. It was a cheaper unit, but we were told these AC's run excellent and the tech supposedly had one in his home and he said it worked great. Fast forward to the first summer with the new AC unit - it wasn't cooling. Contacted Long and they sent someone out who discovered the compressor was fried. They didn't tell us why, but said it was still under warranty and installed a new compressor. Fast forward for this summer - a year later - same issue - it wasn't cooling. Long comes out and tells us the compressor is fried again and they will have to send it off to the place it was purchased to have it examined to see the cause - we were told if it was something within the house that was causing the issue, then none of it is covered - neither the compressor or the labor. Well, labor isn't covered either way, because it expired after a year. I cont

2nd time using them, and I appreciate family owned business