Roto-Rooter Plumbing & Drain Service

Mike is a professional and patient plumber who explained everything to me in a way I could understand. I was one of many people who's pipes had burst in the freeze but Mike was able to make it to my house around 6pm. He fixed the original issue but another pipe burst and he stayed until past 1am to fix that(and others) and to make sure the water pressure worked fine afterwards. That's outstanding professional dedication! I would like Roto-Rooter to lower their prices, and wanted to put four stars for that reason; but I didn't want 4/5 stars to reflect poorly on Mike's awesome work. Services: Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair

First plumber that came to do the repair I believe was not knowledgeable of the repair at hand. He left to get parts and never returned or called us. While calling back to answering service over two hours later we received a call from the plumbing company asking us if the repair was made. After explaining the situation the company representative told us she would send us one of their best plumbers. This plumber came and did a great job with the repair and we were satisfied with his service. I thought that the cost for repair was high even for on a weekend. ( I had excavated the area and removed the steel surround for the water meter to get to the leak on water line before the first plumber arrived). Overall we were ok with Rotor-Rooter since they completed the repair same day even after the first plumber did not attempt to do the repair. Services: Plumbing pipe repair, Outdoor plumbing system repair

I have had to call this company for different issues twice this month and both times they were prompt and professional!! Totally recommend. Thank you guys!! Service: Plumbing leak detection