Dial One Johnson, Plumbing, Heating and AC Repair

The team was very communicative. They let me know the visit cost during normal business hours and off-hours. On the day of scheduled repair, I was notified of a timeframe that someone would arrive. Joe was very friendly and communicative. He explained everything and answered my questions. He was able to fix the AC within an hour of arrival.

I needed a fix of my air conditioner problem. The company sent joe very promptly and he proved that I had a major problem and offered several solutions. I decided a full system change was best. He arranged the work for the next day. The crew was amazing especially considering the heat both in the house and outside! Joe came back to check the result and showed us how to operate the thermostat. I am pleased with the promptness, professional manner, and courtesy of joe and the company. (They were not very flexible on financing however.)

When your AC goes out on a 100+ degree day, Dan is who you want. He was pleasant on the phone, listened as I tried to explain best I could and gave me an idea of what to expect based on that information. He was patient and I had time to think and decide. My stress over the AC being out continued to lower once he arrived. He took time to explain the issue with the AC and possible solutions, without a rush and I was able to process and understand the information. Dan was able to complete the repair and had my air back on in an efficient amount of time. Dan is very knowledgeable, kind, and pleasant to work with.