Pronto Air - Air Conditioning & Heating

My AC quit cooling 3 days ago. I called a few local companies, support local!, and everyone did not have any availability for the next 4 days later. I still haven't heard back from one of the bigger players in town! A coworker recommended Raul and when I reached out to him, he responded immediately. Although he wasn't available that day, he was able to come out the next morning. I could've repaired my system myself but could not find the parts locally and wanted to make sure nothing else was wrong, so I went ahead & booked him. He was on time, in fact he showed up early!!! What was refreshing about Raul is that he didn't try to upsell me on anything. My system is 22 years old and the repairs were minor and normal wear & tear items. Needless to say, Raul & Pronto Air will be my go to HVAC technician from now on. Excellent communications, honest, reliable, and very reasonable!!! Love fantabulous customer service!!! Thank you!!! Service: HVAC system repair

I called Pronto Air due to some leaking water in my unit, and I am very impressed. I had been using one of the bigger "family" companies in town, but I suspected and heard rumors that they might not be so "family" anymore. The sad reality of business is that sometimes companies get too big at the customers' expense, so I always like to reevaluate my options every so often. Pronto Air hits that sweet spot between being small yet also professional. Raul took time to answer my questions over the phone, and he was very transparent about costs. He arrived the next day on time, and even added a clamp to my drain pipe so I can easily clean it next time. The price was very reasonable and he was quite friendly. This was just a small repair, but my A/C is old and when the time comes for bigger repairs, I will be calling Pronto Air. Thanks Pronto! Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair, Repair HVAC

Raul was fantastic and professional! Great Service! Services: A/C system maintenance, A/C system repair