El Paso Climate Solutions LLC

Jorge provided an estimate to replace duct work. We agreed the work would be scheduled for a Tuesday. We called him on Tuesday and he claimed a piece of equipment was down and he would need to reschedule the work until Saturday. We contacted him on Saturday and he claimed a family member was sick and he wasn't able to do the work. He agreed to schedule the work on Monday. We texted and called him several times. He finally returned a text close to noon. He said he was on his way. He showed up to tell us he would not be able to do the work. He said we could either wait or go with someone else. He didn't have the courtesy to contact us the couple of times he cancelled. We had to reach out to him and we brought it to his attention, he simply replied by stating he had a lot of work. We went one week without air conditioning because we had agreed we would have the ceiling down for him. Extremely disappointed by the manner in which Jorge treated us and do not plan to do business with Climate

Had system a few years ago, when we called to him repair took several calls to get ahold of him. He never calls back or texts back. Worst customer service I’ve experienced. Was charged $100 for a service call which never resolved issue. Just gave up and called someone else. Will never recommend this company or owner to anyone and will actually tell everybody what bad service and professionalism he has. I would put zero stars if it allowed! Services: HVAC system repair, Install AC

The guy doesn't schedule appointments or nothing he expect for you to wait for him the hole day. Never answered the phone, and he ask to only messages him, but he doesn't answer the message either. When shows up he want to charge $89 to take a look at the AC without any agreement to that fee. This guy it's a joke, don't waste your time on this guy.