Empire Refrigeration air conditioning & Heating Company

They installed me the cheapest ac unit with the lowest efficiency. Part is my fault for not doing my research in ac units, and I didn't bc I trusted them and thought they would be honest. They did not give me options of AC units, they said that the unit to be installed is one of the best, liars. They installed a Rudd, not recommended at all. They don't really care about the customer. At the beginning, everything is professional, but they really care about your money. Thought about hiring them again to replace my mother's and brother's, but will be looking for another and honest company.

It was great professional service from start to finish! The entire team was professional and efficient. We switched out our MasterCool system to the Refrigerated system and we are not disappointed in the slightest. We are 100% satisfied customers! I would recommend them to anyone thinking of switching. They replaced all airducts and removed our old wall unit heater and left the hallway looking brand new - with matching paint and sheetrock. Thank you Edwin and his team! Services: Ventilated ceiling installation, A/C system maintenance, Heating system installation, Install AC, Heating system maintenance, Thermostat installation

On 4/11, I made a call to arrange an appointment, and spoke with a gentleman who scheduled it for today (4/14). During the conversation, I was informed that I would receive a call closer to the arrival time. However, I never received that call. At around 1:00 PM, I contacted the business to confirm whether someone would be arriving, and the person I spoke with promised to check and call me back. Unfortunately, I never received a callback from them. Later in the day, I made another call, but the same thing happened - I was told I would receive a callback, but I never did. I find this behavior very unprofessional, as it seems the business is unable to keep appointments. Given the unbearable desert heat, if you are looking for prompt service or someone who will actually show up, I suggest contacting someone else.