One Way Heating and Cooling, LLC

This company will be my goto in the future. My unit was not engaging and they came out within an hour. After 2 hours of troubleshooting they diagnosed the problem and fixed it without a charge. They said it was a very trivial fix. It didn't require new parts. So they didn't charge me. Now I know that it not usual, but that was very honorable. A different company might have charged me, then again, that's why this company is now on my speed dial!!! Thanks again!????????

Antwan Alston was really helpful in getting our air on fast. He also took the time to see if the parts were still under warranty to help with pricing. This company was fast, friendly and very efficient. I am now nice and cool in my home in 100° degree weather. Thank you so much, they will be my go to place from now on.

I’ve found my go to A/C repair company! I had a bad condensate pump and since my A/C was still cooling, I was ok with and expecting to wait a few days for someone to come out. Imagine my pleasant surprise when One Way said they could come out same day! From the get go, the woman I spoke with to set up the appointment was very professional and helpful and she was very transparent about a potential cost for the service call. She made me feel at ease when setting up the appointment and I appreciated her candidness. Secondly, Antwan and Miguel came out, even before they were scheduled to and got right to work. They were polite and professional, but also noted my Green Bay Packers paver out front, which I thought was a nice customer service touch. They walked me through everything and were done in maybe 30 minutes. I could not have asked for a better experience!!