About
Choice Air Care located in Frisco, Texas is a comprehensive air conditioning and furnace repair service provider. They are a reliable air conditioning contractor who provide a wide range of services including air conditioning repair, furnace repair, and other air conditioning and furnace related services. They provide various solutions for both residential and commercial clients to ensure their air conditioning and furnace systems are running optimally. Additionally, they offer emergency services and free consultations. Choice Air Care strives to provide their clients with top-notch service and customer satisfaction.
Ratings for Choice Air Care
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Reviews for Choice Air Care
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We called on Saturday evening when one of our units stopped working. They booked a technician the next day. (I called 3 other companies and they all had 3 day wait). Technician arrived in the time window, he was respectful and knowledgeable. He had to spend longer than expected time in the hot attic in Texas summer. Overall a job well done. Service: Repair HVAC
We had tried to get Choice Air to come and repair an issue with our AC unit. They had given a window of 3 hours on Day 1. The technician did not show up even after 3 hours past the window that was given. The reason that was given was the technician had to spend extra time on a previous appointment. We had to cancel and rebook for Day 2. It was the same issue on Day 2. The technician did not show up even after 4 hours past the given window time. After multiple attempts, we were able to communicate with the technician. The reason that was given was he had fix an issue that was not mentioned in the ticket. He communicated that he was going to come within 35 mins multiple times and did not show up. This is unacceptable and I am not going to work with them again.
Mixed bag using Choice Air Care from my experience. First the good: Work was good quality at a decent price. The technicians are knowledgeable and do quality work in a reasonable time frame once they get there. For the bad: We coordinated with Choice to replace our system as it was an older system and repairing it wasn't going to be the right decision. Our install date was pushed back multiple times. One I was OK with as it was for the health of the install crew, but the other times we were notified the morning of the scheduled install date, some of them only as a result of my concerns and calling them to confirm the install would actually happen that day. The issues didn't end with scheduling though. We set up financing through them and it was supposed to be done at a 0% interest for a few months and we were going to get it paid off in that time frame. When they submitted everything to the credit card company though they ignored what we had requested and used a different promot
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |