Bon Air Service Co., Inc.

I have used Bon Air Services for more than 25 years. I have had many different people come to my house over the years. They are on time, very professional, courteous, and neat.

LEFT US WITH NO A/C FOR TWO MONTHS DURING A HEATWAVE! Told my wife and I that they could fix our A/C in two weeks before the end of May. By June we had to practically beg for a "temporary" A/C unit. They brought us a portable toshiba unit that goes for about $200~$300 from home depot. It came with a mysterious wooden box, that my wife and I had assumed was just a platform for it. As June progressed and the Texas summer heat set in, we tried calling them about fixing our A/C. There was no response. We continued to rely on the toshiba unit until the box beneath it began leaking water all over our carpet and mattress (which we had moved in order to sleep in the cool). Turned out the toshiba unit was filling the wooden box with water the whole time. We had run out of patience completely and called a different company, who fixed our A/C in a matter of days. Later in July, Bon Air called us back, we told them what happened. A man named "Cody" was incredibly hostile to me over the phone and t

Hector truly went above and beyond to find a blower motor for us! Calling multiple stores and driving out, ON A SATURDAY, to get us the part we needed. Will 100% recommend this company in the future. Hopefully we don't need them anytime soon, but if we do, we will certainly use them! Customers for life.