First Aid Plumbing Specialist INC

We had used First Aid Plumbing when we first moved into our home a couple years ago. We had Alex and his team remove 2 old water heaters and install a tankless water heater (which we love!). He also installed a new toilet for us. They did an excellent job and knew we would use them again to repipe our home because we had the original, galvanized pipes. Well, that day came when they found a leak. They immediately started that same afternoon and were here for about two days total. I'm so impressed with the work they did. Everything is new and works great, including all the valves and main valve. I appreciate the respect and integrity Alex has for his customers and wouldn't use anyone else. Thank you First Aid Plumbing for always working hard and giving our family clean water with those new pipes. :)

I called First Aid Plumbing to inspect an issue I found with water coming back up through the toilet when a load of laundry is run through my washer. Alex responded to me promptly, set an appointment and followed up in the time we agreed on. The inspection of the problem went well, and he explained what we might expect to see during the inspection, as well as what the work required might be. Unfortunately, we had a miscommunication during the inspection followup; however, despite this being a situation that might have easily turned sour, Alex maintained a high level of professionalism and understanding. We were able to resolve the issue satisfactorily due to Alex and First Aid Plumbing’s genuine desire to maintain good customer relationships; this goes a long way in giving one a sense of trust in the job they perform.

Alex was able to come to my house the same day i called. He replaced both my two toilet's 47 year old shut off valves. One of them wouldn't shut off anymore and it was so old I couldn't remove the old one without fear of making things worse. He did it with ease and was quick. He did quality work and I'll call again for any future plumbing needs I have. Service: Toilet repair