P & M Air Conditioning and Heating

I get their service maintenance every year now. It helps to make sure things are working. This time my tenants notified me the AC had stopped working. The next morning I called and they sent someone out that afternoon. Found the problem and was able to fix it in one trip. Very grateful I have these guys as my AC people. Every time I’ve need them they always can make it that day. I appreciate that and plan to continue using them. Services: A/C system repair, A/C preventive maintenance

I called them in the morning and they immediately made an appointment for me for that day. What I liked is they said they would call you 30 minutes before they arrived and sure enough they do call you.The tech went over and serviced the AC quickly and efficiently. Cost was very reasonable. I will use them again for any issues. Service: HVAC system maintenance

I'm writing on behalf of my organization, Houston Professional Musicians Association, and we have been a client of P & M since they installed our commercial HVAC system in 2013. (That's why I included so many categories of service-- we've had it ALL over the course of almost 10 years...) Way back then, the management of our organization had P& M install our HVAC system, two commercial units. Through the years, their prices have gone through the roof, but we stayed on because we felt it was prudent to "dance with the guy that brung ya". NO MORE. Yesterday, they charged us $195 for a $20 float sensor PLUS a really high service charge fee. To replace one $20 float sensor, the bill was $373.46. When I called to speak with the service manager, he was belligerent from the get-go. He offered to cut a mere $50 of the total bill, and told me that I was accusing him of lying, which I most certainly did NOT. He told me that if I feel the need to go elsewhere, go ahead. So we will. If I could giv