Ellis Air Systems

HIGHLY RECOMMENDED!!!!!! I want to start off with this review from a person that is in the business where Customer Service is very important and it is what keeps the doors open for repeated customers. Ellis Air Systems and their teammates are absolutely phenomenal! The ac unit in my house was old, outdated, and it was on it's way out. I called Ellis Air because I wanted a company that is local and if I ever needed service, I know that they are a arms reach away. Mr. Chris arrived to my house to inspect the old unit and the house to see the best options suited for my needs. He is very polite and professional. I told him the budget I was working with and the concerns I had with the cooling and heating of my house. Not once, did if I feel Mr. Chris was trying to sell me something I didn't need or push me in the corner for a sale. He actually said, "I have better units, but it would be out of the price range". He reinsured the unit he pick out is very good and it would take care of the co

Chris Bailey is amazing!!! He was very prompt and gave a courtesy call when he was on his way. He took care of the maintenance the AC needed and even went above and beyond. I appreciate his professionalism and his caring heart. I can tell he loves what he does and it’s because he loves helping people in need. Why do we need an AC Technician, we are usually in a desperate situation especially in this Texas weather so it’s always refreshing to encounter a soul like Chris Bailey. I totally recommend this company because I know Mr. Bailey wouldn’t work for any one but the best as a reflection of his work. Service: A/C system maintenance

We built our home 5 years ago. Ellis installed the HVAC unit. We’ve had issues every winter with heating and every summer with cooling. Well here it is summer time again, and once again the outside unit won’t turn on. I called them on a Sunday morning and requested help ASAP (it’s 100 degrees), and was told a technician would call me but I’d have to pay extra for after hours. Fine by me. Nobody ever called. I call them first thing Monday morning and they tell me they can’t get to me till Tuesday. I called someone else and they’ll be here today. I won’t call Ellis again.