TMS Heating & Air Conditioning

Thank you TMS A/C for fixing my air conditioner. Very professional, courteous, and helpful. Again thank you. Services: HVAC system maintenance, Cleaning

I had a brand new system installed inside and out in June because the ac went out. Come November when the weather got cold out we turned on the heat and it was blowing cold air so I called them to come troubleshoot the system. They said my old thermostat was not compatible with the new system and they would sell me two basic thermostats and not charge for the install. I said I wanted to check prices on thermostats and give them a call back if I was going to go with their thermostats When I went to turn the Ac on because it got warm again the ac was now blowing hot air so the problem went from bad to worse. I tried reaching out for them to install their thermostats since I had already had them working on my system and a new company would change me for install and thermostats, it took 3 weeks for them to respond back. Ray contacted me after 3 weeks said they were out of town and that was the reason for the late response. Got it. When he came to install the new thermostats they were $60 t

I at first highly recommended this company but after paying for service our problem continued it freezes over and leaks like crazy. We called them back because it fell under their 30 day warranty they came back out and still couldn't figure out the problem so they told me I don't know how to work my AC and not to call them back out for anything. I didn't know that leaving an ac 76 was not knowing how to use my AC. I'm so glad that I know this now and will NEVER call them again because not only was my problem not fixed but 350$ later I'm having to call someone who REALLY KNOW WHAT THEIR DOING! They rip people off and I'm a disabled VET! Services: Cleaning, A/C system repair