A#1 Air

I want to thank A1 for taking care of me and my family. The technicians Teko, and Nick were very engaging and informative. I appreciate their insight on maintenance care and upkeep to ensure we get the most out of our AC. I appreciate the fact that when they ran into an issue with one of the parts, they were able to get on the phone with their manager, Rob, and come up with an efficient solution. The parts department was closed that day, but they came back early the next morning with the updated part and finished the job without delay. On the day of service we received a call from the call center to confirm our appointment, and then another call when the technicians were on the way. The technicians were on time and when they left, made sure everything was cleaned. My wife and I were very frustrated that our AC went out. However, the services, and education of our system from the technicians, helped to ease our anxieties. We are grateful for Rob, the manager at A#1, and his technicians

We had three service technicians show up on Friday and they were all professional; Ronaldis, Ethan and Xavier. They wore the booties on their shoes, they moved bookcases, cabinets, appliances, etc to get to the outlets and switches. They moved everything back and they also went around and cleaned up and used a vacuum. We have been using A#1 Air for years (since 2009). We used some local electricians and HVAC Companies from 1995 to 2009, but A#1 were always upfront on the costs of the repairs, the pros and cons, warranty and service issues, fixing a problem instead of selling a whole new unit not needed. I have seen workers here at my home until 10pm trying to resolve an issue. We had a situation a week ago that after a large thunderstorm, the next morning half of the bedroom electrical outlets and lights were not working. They came and found out that our 1977 home had a different type of electrical wiring to the outlets and there was a loose wire which could have started an electri

Shelli and Parker are the best! They took their time in making sure they checked our unit to make sure everything was running good. They explained everything in details and showed me pictures too. Very professional and courteous took.. love their service! Went above and beyond for us!