Advantage AC & Refrigeration

David, representative/supervisor/scheduler, was a no show for an appointment on 4/9/21 which was scheduled on 4/7/21 by American Home Shield. I was checking AHS website periodically throughout the day to check status of my request. I also called Advantage Air Conditioning and Refrigeration several times. There was no answer and went straight to David’s voicemail. Around 4pm I called AHS when I saw the work order changed to completed. Yes I was on AHS website and saw it changed!! I spoke to 2 different representatives and not receiving satisfaction from them demanded to speak to a supervisor. A supervisor is supposed to call me by 9pm tonight and will post an update. While on the phone with AHS their website changed again on my work order to “unable to reach you - please contact contractor”. I couldn’t believe it!!! I’m dealing with 2 very unprofessional companies. David repeatedly stated I didn’t confirm the appointment nor returned his phone calls I asked him when he called. He cou

I have always had great service from Advantage Air. They are very professional and respond in a timely manner. I haven't had air for over a month because my home warranty had not been able to find any one to service my area( I don't believe that). I kept telling them call Advantage Air!!! They finally assigned to them and Advantage Air fit me into their schedule knowing that I had been without here for such a long time. They came out late on a Friday night(battling sworms of mosquitoes). They replaced a capacitor and put in a new thermostat. There was no power going in to the handler so my home warranty assigned an electrician to come and repair.I notified AdvantagebAir as soon as the electrician fixed the problem. Advantage air again fit me into their schedule and once again they came out on a Friday evening. They cleaned the entire unit inside and out, replaced a transformer and got myamy going. They were very neat and made sure they cleaned up after themselves. I highly recommend Ad

American Home Shield used this vendor and they actually showed up a day early and had me back up in running in no time at all. Thank you David the service manager for checking with me when they had a cancellation and were able to fix my issue a day earlier than planned. Professional technician, knowledgeable and clean. Thanks Services: A/C system maintenance, Cleaning