CMS Air and Appliance

Professional and reliable in addition to very competitive rates . Will use them again without hesitation...great job fellas!

Called CMS to come look at my dryer...as it wasn't drying...heating element went out. I knew this before they even arrived. They called me advised it was going to be $180 for parts and labor. I let them know that I wouldn't be able to pay that at the moment. He then came back and said there is a $75 service fee to come out. This was not discussed before making setting an appointment to come out to my home. After they left my son txted me a picture where they threw my laundry baskets of clothing around my garage. I sent a txt msg stating this is uncalled for and that they need to remember to advise people about a service charge and brush up on their customer service. I received a txt back calling me an idiot. He's right I am for using a suggestion off of Facebook! I will NEVER call or recommend this company to anyone for anything at ALL! Regardless of what the reason is for!

They play a trick! Here is how they do it. I had a refrigerator that needs either gas or a compressor (I do my car/truck AC and I am an expert in auto AC). The high side on the compressor (narrow tube going out of the compressor) is not getting hot, which indicates lack of freon. When I called them they said about $150 to recharge the gas. If I don't need their service, they'll still charge $75 service call. I said ok. Then he came and said the refrigerator either needs freon or a compressor! YES I KNOW THAT, now tell me how much,... TO MY SURPRISE he asked $350 stating various things. I then asked how much to get a new compressor in... answer.. $900! Then I told him that I can buy a brand new fridge for that price! He took $75 and went. I finally repaired my fridge after watching a youtube video (as there are no service ports like in a car) for JUST $24! Yes just $24. It is almost 4 years since I did it and freezer and refrigerator are both running like a clock! STAY AWAY FROM THIS