Jim's Refrigeration Inc

Called to ask about specific part and correct size before making the 15 mile drive only to get the this place of business and not have the size I specifically asked about. Complete lack of customer service, if I could give less than one star I would.

Called in the morning because our AC had gone out, Jimmy answered the phone and got our information. Larry later came out and fixed our AC. He was very quick to find the issue, and fixed it in a timely manner! Very happy with them and their work!

Our AC unit went out and is under warranty so we called to get it fixed. We made an appointment over a week out because that was the soonest they would make it.Fast forward to today when someone was supposed to fix it and by the middle of the day nobody has came by or called so we called them. The lady said someone will be out by 4. Nobody showed so we called again before they closed and she said she would find out who was coming out and call back. Of course we got nothing so we called back again 15 min before they closed and they must of had better things to do because nobody answered. They sure know how to make sure nobody refers them to any one.