Staggs Plumbing

Work was done well and quickly. Technician was friendly and knowledgeable. However, while I was warned twice about the service call fee, I was not wanted about the high hourly labor rate and 1hr minimum charge.

Found on the Better Business Bureau website and requested an appointment online. Mr. Staggs personally called me found out what was going on and then had his scheduling person call me to set an appointment. It was evening and they were able to schedule me the next morning. They showed up first thing in the morning with convenient text message updates about them being in route. They showed up in a company truck. They were both very polite and knowledgeable. I needed some new pipes and disposal. They were finished with the job in about an hour. They were EXTREMELY clean!!! They brought their own trash bag and paper towels... the only way I could tell they were here is all the new stuff under my kitchen sink. Josh and Matt are absolutely great guys and very professional. I will definitely be using this company again.

After researching local plumbers, I contacted Staggs to get an estimate for a home project. When the technicians arrived they were very nice and knowledgeable but after giving me an estimate they charged me a $59 service fee that would be credited to me if I used their service (Note: the website advertises FREE estimates). I called their office and was informed that the estimate was free but service fee was for them driving to my house which makes it not a free estimate.